Absence approval rule is not working as expected.

Summary:

Absence approval rule is not working as expected. Below is our use case:

Expectation:
When Department Secretary(AOR) is raising the absence for the employee it should go to Line Manager.
Current behavior:
If for an employee there are multiple person tagged to the Department Secretary AOR, The approval is not working as expected and bypassing this rule and getting auto approved
Eg:
Employee 1 is having Department Sec1 and Department Sec2

However, when there is only one Department Secretary(AOR) is tagged to the employee the condition is working fine.

Oracle response:

• GetRepresentative("DEPT_SEC", …) often returns a list of representatives (both secretaries).