Customer Item Not Populating Automatically in FBDI Imported Sales Orders

Summary:

In Oracle Cloud Order Management, we’ve observed that when creating a manual sales order, the Customer Part Number / Customer Item field gets automatically populated upon adding the item. However, when importing sales orders using FBDI, this field remains blank even though the item is present and the customer item relationship exists.

Is this expected behavior for FBDI imports?
Are there any additional setups or mappings required to ensure the Customer Item field is auto-populated during FBDI order import?

Any insights or suggestions would be greatly appreciated.

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