Cannot create performance document and process eligibility

Summary:

Content (please ensure you mask any confidential information):

Hello experts,

when creating performance document and processing eligibility I can look for the employee in the search bar but nothing appears after entering it.

However, I can add goals and manage the employee in hr but for those tasks is not visible.

What could it depend on?

Thanks in advance for your help!

Kind Regards,

Valerio

Version (include the version you are using, if applicable):

Code Snippet (add any code snippets that support your topic, if applicable):