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Print Receivables process for 'Paper' batch when there are no eligible transactions ends in Error

edited Sep 22, 2025 1:35PM in Receivables & Collections

Summary:

As far as I know there isn't a way to change this but we are wondering if there is a way to update how Print Receivables works when the 'Paper' batch for

Print Receivable Transactions: Invoices part has no output because there are no invoices to include for that day. The main Print Receivables process ends as Succeeded but the sub process ends in Error

Why do we get a child report for the paper invoices but there is no paper invoices and gives the error and creates no output?

Is there a way to change or update this? Has anyone else experienced this? Our users have reported that it does not make sense to give the error when there was no invoices included in that batch for that day. It is making them thing something is wrong when there just wasn't any eligible transactions for that day.

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