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Message Scenerio:Blocking Condition not working with Activity Type (aworktype) in OFS

edited Sep 24, 2025 11:58AM in Field Service 3 comments

Hello Community,

I am trying to configure a Blocking Condition in Message Scenarios where:

  • Field = Activity Type (aworktype)
  • Condition = Contains (or In) tried with both In and Contains
  • Value = AT_100 (Activity Type Label)

But the blocking condition is not working — messages are still being sent.

https://docs.oracle.com/en/cloud/saas/field-service/famsc/r-activityBlockingConditions.html

I have followed this document.


Scenerio:
I am setting a property on the Activity Creation event.

Version (include the version you are using, if applicable):

25C July Update

Could someone please confirm the correct way to configure this?
Any examples would be really helpful.

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