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Duplicate Talent Profiles in Redwood (same data but different profile codes) for the same employee

edited 12:36PM in Career and Succession

Hello,

We are facing an issue with the Redwood Talent Profile Search. A percentage of the population appears to have two talent profiles when searching for their respective person number, yet the data inside of both is the same:

What can be the cause of this? Is there any way to remove all the duplicate talent profiles?

I don't know if this is of importance, but I have noticed that all the users that have two profile codes they appear to have the same profile code differences. Fore example, the one starts with PERS_3000…. and the second ones with PERS_1000… Does this difference showcases the one that was created on the old UI and the 3000etc on the Redwood UI? And if so, shouldn't they have been merged by default after the transition to Redwood?

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