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need the fusion table to get the queue rule setup

Summary:

Setup Data required of queue assignment rules and milestone setup from Oracle fusion CX sales and Service

Content (please ensure you mask any confidential information):

Any way to export the data setup for the following either through export or writing sql queries in CX fusion -

  1. Queue assignment rules (combination of SR category and queue name setup)
  2. Milestone setup under subscription management


Version (include the version you are using, if applicable):


25C


Code Snippet (add any code snippets that support your topic, if applicable):

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