Specific Item code is not showing in sales order creation page

Summary:

We have an issue there is one specific item code user unable to find while sales order creation, all other items are visible and user can select from the list of value.

Following checks done and found okay, what could be the reason?

Item attributes

Item price defined

Item relationship

Collect Planning Data.

Version (include the version you are using, if applicable):

25C

Code Snippet (add any code snippets that support your topic, if applicable):