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Gartner Names Oracle a Leader for CRM Customer Engagement Centers

in Digital Customer Service

Oracle has just been named a Leader in the 2025 Gartner® Magic Quadrant™ for the CRM Customer Engagement Center for the thirteenth consecutive year. We believe this sustained recognition validates our vision for the future of service where humans and AI work as a coordinated team.

Read the report and reach out to your account rep to learn more about Oracle Service’s AI capabilities can help resolve known issues, anticipate customer needs, and – most importantly - free up service teams to focus on building lasting trust to drive business growth.

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