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Email Sent Without PDF Attachment using Print Receivables Transactions

in Receivables & Collections 1 comment

We are using the “Print Receivables Transactions” functionality to send billing invoices to customers via email.
The emails are being sent successfully, and normally the PDF file is attached as expected.

However, for some customers (mostly using Gmail accounts), they receive the email without the PDF attachment.
The body of the email appears correctly, but the attachment is missing.

We are not sure whether this issue is caused by Gmail security or filter settings, or if it is related to the Fusion ERP email delivery process.

Could you please advise if there have been similar reported cases or if there is any

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