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How to Redirect to Redwood UI When Selecting Global Search Results?

in Fusion Service 2 comments

Summary:

How to Redirect to Redwood UI When Selecting Global Search Results?

Content (please ensure you mask any confidential information):

Hello community,

I have enabled Global Search to search for Service Requests and Work Orders, and it's working as expected. However, when I select a result, it opens in the Classic UI instead of Redwood.

What do I need to configure to ensure that the results open in Redwood instead of the Classic UI? Is this feature available, or has it been implemented anywhere? If so, could you please share any relevant documentation or videos?

@

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