Can we route (or filter) activities in Oracle Field Service based on the Required Inventory (parts)
We want to implement a routing rule in Oracle Field Service where:
- The routing plan first checks if an activity contains any required inventory items (added under the “Add to Required” section).
- If the activity does not have any required parts, it should follow the standard routing logic.
- If the activity does have required parts, the routing engine should verify the technician’s truck inventory.
- The activity should be assigned only to technicians who have all the required parts available in their inventory.
- Technicians who do not have the required parts should be excluded from routing eligibility for that activity.
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