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UPDATED -- END OF LIFE NOTICE: Classic Sales and Service Experience in Fusion

edited Sep 4, 2026 4:27PM in Fusion Service 10 comments

Oracle is announcing the retirement of the Classic Sales and Service user experience in upcoming Fusion releases. Beginning with the 26D update, the Classic interface will enter deprecation status, followed by full removal in the 27B release. Customers using Classic pages for sales, PRM, or service workflows will need to transition to the Redwood experience before the 27B update to avoid disruption.

Please note that the decommission date has been amended from the original announcement made in November 2025. The new decommission date adds an additional quarter to help customers to complete the transition.

This attached document provides further details about the resources and next steps to support a smooth transition.

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