How to Successfully Add and Interface Rate Plans on Sales Order Lines to Subscription Management?
I am encountering an issue when trying to add a rate plan to a sales order line. The system returns the following error:
“Cannot get property 'UnitCode' on null object.”
- I have already set up the rate plan in pricing.
- When I add charges to the same item through the price list, the charges appear correctly on the order, but the rate plan does not.
- Both “Rate Usage with events” and “Integrate to Subscription Management” opt-ins are enabled.
- We are able to interface sales orders without rate plans to Subscription Management without problems.
Question:
How can we correctly create sales orders with a rate plan and interface them to Subscription Management without encountering errors? Are there additional setups or steps required to ensure proper processing of orders containing rate plans?
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