Recent Items for Contacts and Custom Objects in Service Home
Disclaimer: This is a reference solution which is not intended for direct use in production environments. You take responsibility for making any necessary changes to the solution to meet your business needs and for thoroughly validating them in a non-production environment first. You also accept responsibility for maintaining and supporting any modifications required to ensure the solution works as intended for your specific needs.
Problem Statement
In Oracle Fusion Service, the "Recent Items" functionality is available for Service Requests but not for Contacts or Custom Objects. Users require a similar feature for Contacts and other custom objects to track and display recent items in the Service Home page.