Oracle Expense Assistant's Future: Will it be retired?
Our organization is currently exploring implementing Expense Assistant feature. We understand it's a Digital Assistant that allows users to create and manage expenses through channels like SMS (as described in the documentation: Overview of Expense Assistant).
However, we are also aware that Oracle is heavily investing in a new, enhanced 'touchless' expense experience which seems to focus more on automated, AI-driven expense creation (e.g., from receipt scanning, corporate card feeds, and AI matching).
Our key question is: What is the future coexistence or strategic direction for these two features?
- Will the existing conversational Expense Assistant be retired, merged, or fully replaced by the newer 'touchless' capabilities?