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Can we send an email to customer before 2 days of activity assignment -OFS

in Field Service 1 comment

Summary:

We want to send a reminder email to customer before 2 days of technician visit to their place. Means if activity is scheduled for a technician on 27 Nov, customer should get an email on 25 Nov as a reminder/follow up.

We have to set this up in message scenarios but we are unable to do so. can someone guide here?


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Version (include the version you are using, if applicable):

25C


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