Expense Amendment Not Updating Attachment in Approval Notification
Summary:
Our users reported that when an employee amends an existing Expense Report—specifically by updating or changing an attachment—the workflow automatically resends an approval email to the next approver in the hierarchy.
However, the resubmission email still shows the old attachment, not the amended one.
When the approver logs into Oracle Fusion and opens the Expense Report, the attachment is correctly updated. The issue appears only in the email notification content.
Because of this, approvers are assuming the claimant did not make the requested amendment, which is creating confusion and friction between approvers and claimants.
We need Oracle confirmation whether the email notification should always reflect the latest attachment, or if the current behavior is a known limitation/bug.