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Multiple Main Items in One Contract

edited Dec 9, 2025 8:23AM in Subscription Management

Summary:

Hello Team,

We have one scenario to review. Please find the details below:

1. Scenario 1:
The user can create a Sales Order (subscription order) in Order Management with 5 main items and multiple associated items.
Based on the order and serial number, we can create subscriptions for each main item.
Status: This is working as expected.

2. Scenario 2:
There is one Sales Order with multiple main items and multiple associated items.
However, the customer is requesting that all main items be combined into one subscription, and a single contract should be created.

Have you come across this scenario before? Kindly provide some overview or guidance on it.

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