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Fusion Work Order fields not showing on FFS (25D) UI

edited 10:17AM in Fusion Service 1 comment

Summary:

New Flex fields (RW) have been added to the Work Order on Fusion Service and are added in Field Service Activity Details page as RW (work order. xxxxx) . But they are not showing on the Activity details UI. Work Order ID from Fusion is mapped to ApptNumber in Field Service. Also noticed that 'Field Service Note' field shows on Activity details when mapped and updates are reflecting in Fusion Service too. But this is not happening for custom flex fields created in Fusion Service WO. Please suggest if anything to be checked here.

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