Difference in Projected Accruals Between Employee Self-Service and Administrator View

Summary:

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We are seeing an inconsistency in projected accruals between Employee Self-Service and Administrator views for the same absence plan and employee, and would like confirmation on whether this is expected behavior or a known limitation.

Scenario

• Employee Hire Date: 06/17/2020
• Accrual Plan: Vacation Leave (Monthly accrual)
• Accrual rule:
  • < 5 years of service → 10 hours
  • ≥ 5 years of service → 13.33 hours
• Plan Term: 01/01/2026 – 12/31/2026

Given the hire date, the employee has more than 5 years of service as of 2026.

Observed Behavior

• In Employee Self-Service, projected accruals show:
  • 01/31/2026 → 10 hours
  • 02/28/2026 and onward → 13.33 hours
• In the Administrator view, projected accruals show:
  • 13.33 hours