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Unable to receive password reset email for Default Identity (Free Tier)

I have two identities associated with my OCI account:

  • Default Identity
  • OracleIdentityCloudService

Password reset emails work correctly for OracleIdentityCloudService.
However, when I attempt to reset the password for the Default Identity, no email is received.

I have verified the inbox, spam/junk folders, and tested using incognito mode.
I am the tenancy administrator and originally received the welcome email in March 2021.

Is there a way to:

  • Perform a manual password reset for the Default Identity, or
  • Remap/update the email address associated with the Default Identity?

Any guidance would be appreciated.

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