You're almost there! Please answer a few more questions for access to the Applications content. Complete registration
Interested in joining? Complete your registration by providing Areas of Interest here. Register

Retrospective method calculations for Customer Volume programs

edited Jan 23, 2026 3:19AM in Channel Revenue Management 2 comments

Summary:

Hi,

I need assistance in understanding retrospective calculations for the customer volume program. I have done testing as table below, imported 4 invoices one at a time (CSV files) with different gross amounts, the earned amount seems to be correct till the third invoice is 2960, which is the end of Tier4. However, after importing additional invoice# 4 for 31000, it is showing the earned amount as 3200 in the checkbook. How is the system calculating the earned amount if the total amount falls outside the tier limit?

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!