Lead Retire Reason – Newly added lookup values not reflecting in Lead UI

Summary:

We have a standard Lead field Retire Reason which uses the lookup code MKL_RETIRE_REASON_CD. Originally, the LOV had only two values. We have added additional lookup values under Manage Standard Lookups.

The lookup values are:                                                                                                     

• Enabled
• Have valid start dates
• Meaning is populated
• Sandbox is published
• Lookup Configuration Level is User
• REST Access Secured = Secure

However, the newly added values are not reflecting in the Retire Reason LOV on the Lead UI.

We have already:

• Logged out and logged back in
• Tested with Sales Administrator role

Could you please confirm and suggest:

1. Whether secured standard lookups