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Work Order completion date doesn't change when technician took extra time while executing WO

Summary:

When Maintenance manager creates a work order and add operation and assign resource and resource instance (Technician) for 2 hours and released the work order, maintenance technician login to execute the work order while executing the operation he took(charged) 3 hours and completes the work order.

When maintenance manager look at the work order completion date and time , it is only showing 2 hours not 3 hours.

Planned 2 hours by manager, and technician took 3 hours and complete the WO. But the completion time doesn't change on the WO.

Example -

Start Date - 29.01.2026 9:59 AM

Completion Date - 29.01.2026 11:59 AM


Content (please ensure you mask any confidential information):

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