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Are Copy Maps for Service Request not working in Redwood?

edited 9:32AM in Fusion Service

I modified the Copy Maps for Service to copy the existing Sr Number to a custom Field "SrNumberCopyText". This works fine in ADF layout where the value is populated in the new custom field, but this does not work in Redwood.

Then I tried exposing the Field and populating the parent Sr Number in Copy SR layout, but on save the payload does not include this new custom field at all.

Where can i modify the request payload being sent on Copy Service Request?

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