OFS Workskill Conditions: How to Allow Activity Assignment When Either of Multiple Skills Matches
Summary:
OFS Workskill Conditions: How to Allow Activity Assignment When Either of Multiple Skills Matches
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We are trying toconfigure workskill conditions in OFS where an activity should be assigned if either of two or more skills matches theresource profile. For example, activity type ABCcan be performed by a resource who has Skill A or Skill B orSkill C. However, when we configure two separate skill conditions forthe same activity type (Skill A → Activity ABC, Skill B → Activity ABC), OFStreats them as an AND condition, meaningthe resource must have both skills to be eligible, this affects both routingand manual assignment. Is there a way to configure workskill conditions so thatOFS evaluates the skills using an