How can I enable the Create Schedule button in Redwood Workforce Scheduling?

Summary:

I am unable to create workforce schedules in the Redwood Workforce Scheduling page. The Create Schedule button stays disabled, and the banner indicates that a schedule generation profile is required, even though profiles are already created, active, and my user is assigned as Scheduling Manager.

Content (please ensure you mask any confidential information):

When navigating to My Client Groups → Workforce Scheduling → Workforce Schedules, the Create Schedule button is disabled.
A banner appears saying:

“A schedule generation profile is required to manage workforce schedules. Contact your scheduling administrator to get added to a profile.”

However, the setup has already been completed: