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Fusion Expenses - "Zero-Touch" Expenses: Feasibility of WhatsApp, Google Chat, and Email Integration

in Expenses 1 comment

We are looking to simplify our expense submission process by allowing employees to submit receipts through the platforms they use daily—specifically WhatsApp, Google Chat, and Email. Our vision is a "zero-touch" experience where the system handles the rest.

I am seeking insights from anyone who has explored or implemented these channels:


WhatsApp Feasibility: Is it feasible by any means to allow users to send a receipt via WhatsApp and have an expense created in Fusion? If so, can the Oracle Digital Assistant (ODA) be used as the engine for this, and does it support the full end-to-end submission (including Project/Task details) within the chat?

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