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User is not receiving the email notification > Review and Submit Your Latest Corporate Card Expenses

in Expenses

Summary:

Hello Community,

We have enabled the “Notifications for Credit Card Charges” functionality. This means that once corporate card transactions are uploaded to a user’s Fusion account, the user receives an email notification.

  • Sender: OracleExpenses@oracle .com
  • Subject: Action required: Review and Submit Your Latest Corporate Card Expenses

This functionality is working correctly for most users. However, we have received reports from four employees who stopped receiving these notifications approximately two months ago. These users did receive the emails in the past, but the notifications stopped from a specific point in time.

Additional observations:

  • The email address in the user account is correct.
Tagged:

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