AR Invoice Email Delivery with Attachment

Hi

I am attempting to send an Accounts Receivable (AR) invoice with an attachment to a customer via email. I followed all the steps outlined in Document ID: KB92757, and the following three programs completed successfully:

1. Print Receivables Transactions
2. Print Receivables Transactions: Email Delivery
3. Print Receivables Transactions Email Delivery: Invoices

However, the customer has not received the email, and no delivery failure notification has been generated.

Could you please advise on the correct process or any additional configuration required to ensure AR invoices with attachments are successfully delivered to customers via email?

Thank you,

Venkatesan

Thanks

Venkatesan