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Not Receiving Password Reset Email for Free Tier OCI Account

in OCI - General

Hello,

I am unable to access my Free Tier OCI account because I am not receiving the password reset email.
My username / cloud account name is: mahsad007
The email associated with the account is: mahsad007@gmail .com

I have already checked all folders including spam.
I have tried multiple times to request a password reset.
I contacted Oracle Live Chat support, but they informed me that Free Tier accounts must be handled through the forum.

I kindly request assistance to:

  1. Verify the recovery email configured on my account
  2. Reset my password manually, or
  3. Escalate this issue to the Identity team
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