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unable to receive recovery e-mail in old 2020 oci account

in OCI - General

Summary:

Content (please ensure you mask any confidential information):

Hello,

I am unable to access my Free Tier OCI account because I am not receiving the password reset email.

I have already checked all folders including spam.I have tried multiple times to request a password reset.I contacted Oracle Live Chat support, but they informed me that Free Tier accounts must be handled through the forum.

I kindly request assistance to:

  1. Verify the recovery email configured on my account
  2. Reset my password manually, or
  3. Escalate this issue to the Identity team

Thank you.


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