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What is the best practice for creating a HR Helpdesk integration admin user from HRHD to Servicenow?

edited 9:35AM in Help Desk

Summary:

Hello, I am trying to create an admin user in order to test connection and set up between HR Helpdesk (clientside) and Servicenow

Is there a best practice in order to be able to test this works in order to ensure the integration between the 2 systems and SR updates run smoothly?

thanks

Content (please ensure you mask any confidential information):

Have checked the regular user guides and want to know if there was any additional setup needed or detailed steps

Version (include the version you are using, if applicable):

26a redwood

Code Snippet (add any code snippets that support your topic, if applicable):

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