HCM Integration
Discussion List
-
If Oracle Fus HCM cloud is not licenced would the HCM REST API endpoints still be available for use?Summary: I would like to request some clarification regarding the dependency of certain Oracle Fusion ERP functionalities om Oracle HCM cloud. In scenarios where Orace H… -
Invoke Access Case and Use OIA Case InterviewSummary: Hello Experts, We have few question on the Employee Friendly Case Page as presented by Chris on HCM – Case Management for Employee Relations and Investigations …SaurabhPSingh 21 views 2 comments 0 points Most recent by Fiona Guy-Oracle Intelligent Advisor for Fusion Service -
Has anyone worked on retrieving the Payroll Process status from Timecards?Summary: As shown in the image shared below, there is a table HWM_TM_REC_GRP_SUM that has a payroll process column, but it does not store any data. Oracle Support and OT…Vikas Chenna 11 views 0 comments 0 points Started by Vikas Chenna Payroll and Global Payroll Interface (GPI) -
Internal service Request status doesn't change automatic for some ISR even MNT Work Ord is completedSummary: When we create Internal service request in Helpdesk screen , after creating service request, agent will create maintenance work order linked to this ISR. When m…Abhishek Tiwari-Oracle 12 views 2 comments 0 points Most recent by Abhishek Tiwari-Oracle Maintenance
-
What is the best practice for creating a HR Helpdesk integration admin user from HRHD to Servicenow?Summary: Hello, I am trying to create an admin user in order to test connection and set up between HR Helpdesk (clientside) and Servicenow Is there a best practice in or…
-
Security Setup to Restrict SQL Queries of All Fusion TablesSummary: We have a custom SQL Query role but it allows users to query all tables across each functional area. However, auditing requirements force us to restrict SQL que…
-
Using SMS feature in Next Gen HelpdeskSummary: Hello Experts, As per Oracle documentation, users can 'Submit inquiries via multiple channels—digital assistant, SMS, email, and social platforms'. However, the…
-
HR helpdesk integration with COSMO system (Quick base)Summary: HR helpdesk integration with COSMO system (Quick base) Content (please ensure you mask any confidential information): Version (include the version you are using… -
Licencing of Subscription Schedule for Action PlansHello everyone, A customer wants to use Action Plans and needs to link a subscription schedule to publish Action Plan Templates. My question is whether this subscription…
-
Issue While Importing Linked/Referenced Service Requests into FusionSummary: During the import of Service Request References (linked SRs) via Import Management, the process is completing successfully without any technical errors. However…
-
Need help creating Teams integration for HRHD.I am trying to create Teams integration for HR Helpdesk but i am stuck in the first step itself wherein a new app has to be created in teams. Can someone please help by …
-
Can MS teams be used by employees for logging a HR request instead of Oracle chatbot?Summary: Employees should be able to use MS teams channel to log their HR requests. Current Oracle documentation talks only about conversations between agent and SME via…
-
In Manage Legal Addresses, the location is not visibleSummary: In Manage Legal Addresses, the location is not visible Content (please ensure you mask any confidential information): Version (include the version you are using…
-
PATCH Operation through Groovy script to update the Queue id of an SRSummary: Hello Everyone, For our scenario, We are getting the Queue id from an external system through API. In the Before Insert trigger we are receiving the Queue id an…
-
ServiceNow integration with Next Gen HR HelpdeskSummary: Hi Experts, We have a requirement to setup an integration between Oracle Next Gen HR Helpdesk and ServiceNow tool. As per the business process, all HR related e…
-
Do appointments in case management fully integrate with outlook?Summary: Hello - I'm wondering if the appointments feature in Case Management fully integrates with outlook. Ex: Can a case manager see their own availability, the emplo…
-
Unable to find/filter out list of Cases by contact namesSummary: In case management I have created a number of Custom Contact fields in application composer. I used the Dynamic choice list field option and Selected the Contac…
-
Data import to helpdeskSummary: Import Data into Oracle Fusion Next Gen HR HD from 3rd party Application Hi All, We are implementing Next Gen HRHD, what to explore an options to import data fr…
-
What is the groovy script for notification trigger to resource team membersSummary: Requirement: If agent assigns the SR to himself other agents in the resource team should receive the notification. I tried with the given code but the notificat…
-
Can outlook be integrated while creating an appointment in regard to the service requestSummary: Can outlook be integrated while creating an appointment in regard to the service request Content (please ensure you mask any confidential information): Hi, We w…
-
HR Form Not Correct Using Oracle Policy ModelingSummary: I am updating our HR Forms using Oracle Policy Modeling. These forms are filled out via the HR Help Desk. I've added a field for "Business Unit" but the data be…
-
CFDI Processes – Reissuance / Cancellation / Error Handling in Oracle HCM Payroll MexicoSummary: We are currently facing challenges with the management of CFDI processes in Oracle HCM Payroll for Mexico, particularly around reissuance, cancellation, and err…Juana María 11 views 2 comments 0 points Most recent by Marco Antonio Morales-Oracle Payroll and Global Payroll Interface (GPI)
-
what rolesprivileges required to call following REST API-/hcmRestApi/resources/11.13.18.05/locationsSummary: what roles and privileges required to call following REST API-/hcmRestApi/resources/11.13.18.05/locations Content (please ensure you mask any confidential infor…
-
How to manage users locked in API interface?Summary: How to manage users locked in API interface? Content (please ensure you mask any confidential information): Hello, when the user provides incorrect password 5 t…
-
REST API for Fetching Assignment and Routing Rules defined in Help desk in Setup and MaintenanceSummary: Hello, I have requirement regarding Product Groups and Queues. For that I defined some rules and conditions in Setup and Maintenance. Now I wanted to fetch them…