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Regarding the bell notifications triggered when new helpdesk request is created

in Help Desk

Summary:

Hi Team,


I have migrated helpdesk from Classic UI to Redwood UI. Triggers has been enabled and it is not showing under notification preferences. Could you please share me the script for automated response when created the helpdesk request or any information related to Scripts for all the scenarios.

Content (please ensure you mask any confidential information):


Version (include the version you are using, if applicable):



Code Snippet (add any code snippets that support your topic, if applicable):

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