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Asset Details Plugin – Authorization Token Error in 26A

edited 6:24AM in Field Service 2 comments

I am working on the Asset Details Plugin in Oracle Fusion Field Service (26A release). https://docs.oracle.com/en/cloud/saas/readiness/service/26a/fscv-26a/26A-fsvc-wn-f42105.htm#Steps-t…

As per the readiness documentation, it states that no additional configuration is required to enable this feature. However, I am encountering the below error when opening the Asset Details screen from an activity deatils screen:

“We encountered an issue while trying to fetch the authorization token. Please try again later.”

 

In console logs this is the error:
TYPE_PROCEDURE_GET_ACCESS_TOKEN_NATIVE_ERROR

Environment & Setup:

  • Oracle Fusion Service Cloud
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