Return Orders against Sales Orders having Advance Payments (Redwood feature 25C)
Summary:
Return Orders against Sales Orders having Advance Payments (Redwood feature 25C)
Content (please ensure you mask any confidential information):
- Oracle introduced Redwood feature Get Advance Payments for Sales Orders as part of 25C
- There is good information on exceptions like order cancellation and updates and its effect on payments/receipts in AR
- There is only one statement related to return/RMA – Order Management doesn't send the Payment Set ID to Receivables for a return line
- That does not elaborate the behavior/effect on payments/receipts in AR and refund etc.
- If a referenced return order/RMA is created against Sales Orders having Advance Payments with AR receipts created and cleared etc, what happens when return order/RMA is processed?
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