Is it possible to reset objects in Oracle Fusion CX Sales?
in Sales
Summary:
My customer states that the initial implementation is not configured optimally and is requesting to reset all the objects related to CX to reimplement the solution, without having any impact on their HCM Implementation.
Content (please ensure you mask any confidential information):
The customer needs to reset the following objects:
- Assets
- Accounts
- Contacts
- Service Requests
- Product
This includes:
- Reset Custom Fields
- Reset Screens
- Reset All Scripts
Which would be the process to initiate this request?
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