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How to cancel future Recurring billing sale order lines

edited Apr 14, 2026 11:22AM in Order Management

Summary:

Hi Team, We are using Order Management for bill only sales order lines - where products are service items which will be billed monthly

( eg. Subscription services ) . Now in Daily business scenarios we will have some cases where customer used the service for 2 Month and wants to cancel

the Next (future) month subscription, but Order Management does not allowing/ Providing options to cancel those awaiting billing lines, due to seeded constraint for cancelling line in awaiting billing status. Is there a way to cancel those future subscriptions?

Note : we are not using Subscription Management, only OM

Content (please ensure you mask any confidential information):

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