How to cancel future Recurring billing sale order lines
Summary:
Hi Team, We are using Order Management for bill only sales order lines - where products are service items which will be billed monthly
( eg. Subscription services ) . Now in Daily business scenarios we will have some cases where customer used the service for 2 Month and wants to cancel
the Next (future) month subscription, but Order Management does not allowing/ Providing options to cancel those awaiting billing lines, due to seeded constraint for cancelling line in awaiting billing status. Is there a way to cancel those future subscriptions?
Note : we are not using Subscription Management, only OM
Content (please ensure you mask any confidential information):
Tagged:
0