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Issue with Custom Notification Subject Line and Date Format in DropShiftApprovalTask

in Workforce Management

Summary:

Hi,

I am working on the DropShiftApprovalTask notification, where the default subject line appears as:

HtTitle.ShiftDropRequestfor0to123.ShiftDropRequestfor5Mar20247pm

I have attached a screenshot (ByDefaultNotification) to illustrate how the notification currently appears.

From the screenshot, I noticed that the date format is displayed as DD-MM-YY, and I would like to change it to MM/DD/YY, while keeping the rest of the content unchanged.

To achieve this, I navigated to:
BPM Worklist → Open DropShiftApprovalTask → Added a custom title → Added arguments

Based on the default structure, the subject line components are:

"Shift Drop Request for" → Static text
{0} → Start Date Time (needs format change)

Tagged:

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