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The account does not exist in SFA but it does in OTBI

Summary:

The account does not exist in SFA but it does in OTBI

Content (please ensure you mask any confidential information):

Good day, I have a question regarding SFA, which I will detail below.

I have a client account with the example RUT "1-5855555". A search is performed using Export Management in the Accounts object, in the Accounts interface, and via Postmant at "crmRestApi/resources/11.13.18.05/accounts/". However, when performing the search, it's as if the account doesn't exist.

A search is also performed using OTBI on the "HZ_ORGANIZATION_PROFILES" table, and it is verified that the account exists with the following fields in the active state:

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