Can we customize or disable receipt duplicate rules in Oracle Expense IDR?
in Expenses
Summary:
Background: In our line of business, it is common practice to pay document fees daily using corporate cards. As a result, we frequently process multiple transactions on the same day, for the exact same amount, with the same merchant. While these look identical at a glance, they actually pertain to completely different business entities.
The Issue: When our corporate cardholders forward these receipts to the IDR (Intelligent Document Recognition) receipt email, the system automatically flags them as duplicates and rejects them, preventing expense items from being created in Oracle. Typically, 2 out of 3 receipts are rejected simply because the Date, Amount, and Merchant match.
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