Case Management - Add Custom field in Case Page Redwood (Create Case)
in Help Desk
Summary:
Hi All, we have a requirement to create a custom field for specific Case type in Case management. We are following the document "How do I add a custom field created in Application Composer?" however, performing all steps the field is still not visible. Please find details below :-
- In VBS, we went to Create case rule set and we have copied the seeded rule set which is for Grievance Form because we have a requirement to add fields for respective case types
When we are previewing these changes, the new field is not visible even after making it visible, we have also tried to hide some fields but still those changes are also not reflecting :-
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