Require Comments in Manager Justification When Manual Rating Differs from Calculated Rating
Summary:
We have a business requirement to require managers to enter comments in the Manager Justification field whenever the rating they assign differs from the system-calculated rating.
Content (please ensure you mask any confidential information):
The calculated rating is based on the organization's defined performance methodology and weighting criteria. When a manager chooses to override that calculated result and assign a different rating, we need documentation explaining the rationale behind the decision.
Requiring comments in the Manager Justification field (rather than section comments) would provide a consistent audit trail and support downstream review, calibration, and employee relations discussions. This information is critical when questions arise regarding rating decisions, as it allows stakeholders to quickly understand the business justification for the variance between the calculated and final ratings.