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Sales order fulfillment line orchestration stuck in error

in Order Management 1 comment

Summary:

Getting this error in one of the sales order line orchestration. Please help to understand this as recover order option is disable fin fulfillment lines and recover error Ess jobs doesn't resolve this also with orchestration process number as key parameters. Order Management can't process fulfillment line 282-1, for item#1 because the orchestration process isn't on a wait step or it doesn't respond. (DOO-2685447) Details: Recover the order, the orchestration process, or fulfillment task. It might be necessary to recover because the fulfillment line might already be beyond the wait step. This

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