Security for Internal Service Request Data

Summary:

Dear All,

Is there a way to restrict Internal Service Request visibility by agent or team or else in Oracle Help Desk, similar to how Maintenance Management restricts asset and work order data by organization? If yes, what setup is typically used for this?

Content (please ensure you mask any confidential information):

Version (include the version you are using, if applicable):

Code Snippet (add any code snippets that support your topic, if applicable):