Redwood : An index-related error is displayed on the Order Management screen.

Summary:

Our environment was upgraded to 26C in July. After accessing the Redwood UI Order Management page, we encountered the error shown in the attached screenshot.

Therefore, we rebuilt the index by following the steps below.

• 1.From your home page, go to Order Management, then select Show More > Index Management for Sales Orders.
• 2.Below steps need to be repeated for both "Sales Order" and "Sales Order Lines"
• 3.Click on Sales Order
• 4.If the Save option is enable, save the changes.
• 5.Click on More Actions and Rebuild.
• 6.In the schedule index rebuild process, select the Schedule option as Now and click on Rebuild button. Wait for the ESS job to complete.