Expense Report Invoice Generated with Non-Zero Amount After Cash Advance Settlement

Summary:

Hello,

I have

applied a cash advance to an expense report using the automatic matching option. After that, I generated the AP invoice for the cash advance, and the payment was completed successfully.

However, when I generate the AP invoice for the expense report, the invoice is created with a non-zero amount instead of being fully offset by the cash advance.

Could you please clarify the reason for this behavior? Is there any setup or process that could cause the expense report invoice to be generated with an outstanding balance despite the cash advance already being applied?

Additionally, could you advise how users can manually match a cash advance to an expense report instead of using the automatic matching process?