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CX Sales / Eloqua Integration App - Notifications triggered for large exports

in Sales 1 comment

Hello,

We receive a CX Sales email notification with the subject "The GCSCHEMA_XXXXXXX_**** file export activity has completed with Completed status." whenever an export related to the Eloqua/CX Sales Integration App contains more than 5,000 contacts. This appears to be a system-generated notification triggered by the integration.

Could you please confirm whether this is the expected behavior? Is it documented anywhere that these notifications are sent only for large exports? Is this behavior configurable (for example, can the notifications be disabled)? Additionally, are notifications intentionally not sent for smaller exports to avoid generating an excessive number of emails?

Thank you for your help.

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